terms & conditions

1. DEFINITIONS

  1. The “Owner” is the company, firm or person letting the Plant on hire. The Owner in this instance is Crown Hire, company registration number 11339267
  2. The “Hirer” is the company, firm, person, people, corporation, public authority or establishment taking the Owner’s Plant on hire and includes their successors or personal representatives.
  3. “Plant” covers all classes of Plant, machinery, equipment and accessories thereto which the Owners agrees to hire to the Hirer.
  4. A “day” hire shall be 24 consecutive hours.
  5. A “week” shall be 7 consecutive days.
  6. A “Sunday” hire shall be from any hour not before 5.30pm on a Saturday to 8.30am on the following Monday morning.

2. OWNERSHIP

The Owner retains to be the proprietor of all relevant equipment to the hirer. No items must be sold, sub hired, disposed of, or abandoned. The expression “equipment” shall be deemed to include all equipment supplied hereunder and any part or parts thereof and all replacements, revenues, concessions and additions supplied by the Owner.

3. RENTAL PERIOD

  1. The Plant is offered subject to being available to the Owner at the time required by the Hirer.
  2. The hired products are the responsibility of the hirer from the time of delivery to the time of collection
  3. The agreed times will be set out in the relevant booking agreement

4. LOADING AND UNLOADING

The Owner shall be responsible for unloading and reloading the Plant at Site.

5. DELIVERY IN GOOD ORDER

  1. The Hirer must satisfy him/herself that the Plant is in good working order and that the Plant is not damaged in any way before signing the Hire Contract Note.
  2. The items will be delivered in a good clean sanitised manner.
  3. Once delivered, we would advise that you appoint someone to monitor the hired products for cleanliness, correct sanitation, consumable replenishment and litter.

6. RETURN IN GOOD ORDER

The equipment must be returned in the same manner and condition as the start of the rental agreement.

7. EVENT HIRE AGREED PAYMENT TERMS

On confirmation of order a 50% deposit is required. The balance is then due 14 days prior to delivery.

8. EVENT CANCELLATION POLICY

  1. If an event is cancelled at any point during the contract any deposits paid will be non refundable 
  2. If in the event that an event is cancelled within 28 days of delivery a surcharge of 50% of the total hire costs will become payable

9. RESPONSIBILITY OF HIRER

  1. Your responsibility for the equipment begins when you or your agent receive the Equipment if it is delivered to you, your responsibility begins on delivery. Your responsibilities include safekeeping of the Equipment, and protection against the elements, theft, vandalism or improper use. You are responsible for the return of the Equipment or making clear arrangements with us for the collection of the Equipment at the end of the hire. Your responsibility ends only when the Equipment has been returned or collected and you have our unqualified receipt for all of the Equipment.
  2. You will indemnify us against any and every expense, liability, financial loss, claim or proceedings whatsoever (other than the Equipment itself) arising out of the delivery, use, non-use, repossession, collection or return of the Equipment or any part of it. The indemnity will be reduced in
    proportion to the extent that such expense, liability, financial loss, claim or proceedings or death or personal injury or damage to or loss property is due to our proven negligence.
  3. Unless expressly agreed in writing, the Owner is not responsible for the upkeep/cosmetic cleanliness and restocking of any equipment on hire.
  4. The Owner will not accept any liability for any claim in any way caused by or resulting from Coronavirus COVID 19.
  5. The Hirer shall return the equioment to the Owner at the time and date shown on the contract unless an extension of the hire has been agreed to by the Owner, prior to that time and date.
  6. In case of a malfunction, the owner reserves the right to charge a call out fee in order to investigate the fault. If the fault is due to failure of the equipment through misuse (defined as anything at all being thrown into the equipment other than water and natural waste, or paper in such large quantities so as to cause a blockage) then the charge will be upheld. If the fault is a technical failure of the kit, then no charge will be levied.
  7. This cause is equally relevant to liability at events where we are onsite; no responsibility shall be accepted for failure of any equipment through use that is not deemed as normal.
  8. Adequate lighting must be provided for safety to access the toilets, while in the toilets and exiting the toilet.
  9. Adequate access must be provided for an 8ft wide delivery vehicle to within 10 ft of final location.
  10. The hired products must not be lifted or moved once in the agreed location.
  11. Once positioning of the hired products has been agreed with the driver the hired products must not be moved.
  12. If the hired products have been moved and not repositioned to their original location prior to collection additional charges will be incurred.

10. BREAKDOWN

  1. Any breakdown or the unsatisfactory working of any part or the equipment must be immediately notified to the owner.
  2. Full allowance will be made to the Hirer for any stoppage due to breakdown of equipment caused by the development of an inherent fault or fair wear and tear for all stoppages for normal repairs in accordance with the terms of the contract. The Hirer shall be responsible for all expenses involved arising from any breakdown and loss or damage incurred by the Owner due to the Hirers negligence, misdirection, or misuse of the equipment, whether by the Hirer or by his/her servants and for the payment of the hire charges during the period the equipment is necessarily idle due to such breakdown.
  3. Under no circumstances shall the Hirer repair or attempt to repair the equipment unless authorised in writing by the Owner. No allowance for hire charges or for the cost of repairs will be made by the Owner to the Hirer unless such repairs have been authorised in writing by the Owner.
  4. All damage to the equipment will be the responsibility of the hirer. Any subsequent repairs will be payable by the hirer.

11. OTHER STOPPAGES

No claims will be submitted other than those allowed for under Breakdown, as herein provided, for stoppages through causes outside the Owner’s control, including bad weather or ground conditions.

12. CONSEQUENTIAL LOSSES

The Owner accepts no liability nor responsibility for any consequential loss or damage due to or arising from the breakdown or stoppage of the equipment through any cause whatsoever, or through non-arrival arising from accident or breakdown during loading, unloading or transport of the Equipment or from any other beyond the Owner’s control.

13. HIRER’S RESPONSIBILITY FOR LOSS AND DAMAGE

During the continuance of the hire period the Hirer shall make good to the Owner all loss of or damage to the Equipment from whatever cause the same may arise, fair wear and tear expected shall also fully and completely indemnify the Owner in respect of all claims by any person whatsoever for injury to person or property caused by or in connection with or arising out of the use of Equipment and in respect of all costs in connection therewith under statute or common law.

14. DEFAULT BY THE HIRER

  1. If the Hirer shall at any time:
  2. Commit any breach of this agreement
  3. Cause the equipment to be secured under execution or any other legal process
  4. Go into liquidation or enter into any composition or arrangement with its creditors or have a receiver or manager appointed in respect of any of its assets or undertaking
  5. Default in payment
    Then the Owner shall have the right to:
  6. Terminate the Agreement forthwith
  7. Reposes the equipment without notice or demand without being liable to the Hirer for any loss or damage whatsoever which may be occasioned thereby
  8. Sue for and recover all rentals and interest thereon accrued due, and recover damages in respect of any loss sustained by the Owner as a result of the termination of this agreement

All remedies of the Owner whether provided by this Agreement or covered by Statute, Common Law or trade usage are cumulative and not alternative and may be enforced successively or concurrently

15. CARRIAGE

Hire rates do not include carriage and any expense incurred by the Owner in delivering or recovering Equipment will be charged to the Hirer. Not less than 24-hour’s notice must be given to the Owner if the Hirer wishes Equipment to be collected.

16. CHARGES FOR LOST EQUIPMENT

Equipment not returned will be charged for at the manufacturer’s current published list prices. Hire fees continue up to the time the Owner is able to replace the lost Equipment.

17. PURCHASING GOODS

If you buy goods from us, you will become responsible for loss or damage as soon as the goods are delivered to you. We own the goods until you have paid in full for all the goods we have supplied. Until we have received full payment for the goods you will hold the goods on our behalf and you must return them to us if we ask you to. We may enter any land or premises of yours, other than your home, to recover the goods.

  1. The hired products must be returned in the same condition that they were received in.
  2. Crown Hire advise you to contact your insurance broker to confirm cover or arrange security as necessary Crown Hire cannot arrange insurance on your behalf.
  3. We Crown Hire do not supply public liability insurance it is your own responsibility.
  4. The customer is still liable for the full rental charge if the weekly visit is not carried out due to circumstances beyond our control.
  5. Payment terms for weekly hires are strictly four weeks payable on booking no equipment will be delivered until payment has been received.
  6. Delivery and collection costs are payable at time of booking.
  7. Any monies outstanding will be subject to recovery by enforcement procedures and costs incurred during this process will be passed on to the hirer.